Third Party Hardware Maintenance
Third Party Hardware Maintenance
Your trusted partner for comprehensive Third-Party maintenance solutions for servers, storage, and networking equipment.
Your trusted partner for comprehensive Third-Party maintenance solutions for servers, storage, and networking equipment.
What is Third Party IT Hardware Maintenance?
TPM vendors offer you professional single-window support and part replacement agreement. If you choose the right vendor, it is a cost-effective alternative that also allows you to extend the lifespan of your IT assets without it costing your business any losses in up-time, efficiency or peace of mind.
TPM vendors offer you professional single-window support and part replacement agreement. If you choose the right vendor, it is a cost-effective alternative that also allows you to extend the lifespan of your IT assets without it costing your business any losses in up-time, efficiency or peace of mind.
How is Third Party Maintenance beneficial for your business?
Cost Savings
Flexibility
Vendor-Agnostic Support
Extended Equipment Lifespan
Focus on Core Business
Expertise and Experience
Proactive Monitoring
Compliance and Support Obligations
What type of kit can we support for you?
We support you with your server, storage and networking equipment. Our L3 and L4 engineers have the expertise to deliver support to you for hardware from all major vendors.
Storage maintenance
Server maintenance
Network maintenance
Vendor hardware we support
Our service is tailored to be a unified solution for your hardware. Our L3 and L4 engineers have experience working with and for the top IT hardware vendors around the globe.
What are some of the benefits of utilizing ORM Systems’ Global Maintenance Services?
Access to highly skilled level 3 & 4 engineers
Around-the-clock, 24/7 support model
Flexibility with short-term contract options
Tailored Service Level Agreements (SLAs) to meet your specific needs
Clarity on your equipment status and upkeep needs
What are the Service Level Agreements we can offer you?
Premium
24x7x4 Parts w/ Field Engineer Dispatch
Enhanced
9×5 NBD Parts w/ Field Engineer DispatchÂ
Basic shared
9×5 Help Desk & next business day Parts